Refund Policy

At Addigitalmasters.online, we are committed to delivering high-quality digital marketing and IT services that meet our clients’ expectations. Customer satisfaction is our top priority, and we strive to ensure that every project is handled with professionalism, transparency, and excellence. However, due to the nature of digital services, all payments made to Addigitalmasters.online are considered final. Refunds will only be provided under specific circumstances as outlined below.

We offer a refund only in cases where services have not yet been started or when a written request is submitted within 48 hours of payment, and no work has commenced. If any part of the service has already been delivered, including consultations, strategy development, initial design work, or content creation, a refund will not be issued.

For monthly or ongoing services (e.g., SEO, PPC, social media management), clients may cancel their subscription with a written notice at least 7 days before the next billing cycle. Services rendered during the current billing period are non-refundable, but no further charges will be applied once the cancellation is confirmed.

In the case of project-based services such as website or app development, we work closely with clients through every stage of the project. Once milestones are approved and development begins, refunds are not provided. However, we are committed to resolving any issues or dissatisfaction through revisions, as agreed upon in the project scope.

If you believe you qualify for a refund or would like to discuss a concern regarding payment, please contact our support team at info@addigitalmasters.online. We will review each case carefully and do our best to resolve it fairly and promptly.

By using our services, you agree to this Refund Policy. Thank you for choosing Addigitalmasters.online for your digital growth.